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If more than 24 hours. Salesforce service cloud has long been a cornerstone for managing customer support and service operations. Crm + ai + data + trusttry salesforce for free Create a timeline of milestones.
Define Required Steps (Milestones) For Your Support Team To Follow When Resolving A Customer Case.
Crm + ai + data + trusttry salesforce for free Are milestones the way to go or is it not a best practice?